1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Healthlytics uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly:

• Session management and security
• Load balancing and performance optimization
• Remembering your preferences and settings
• CSRF protection and security measures

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Google Analytics (anonymized data)
• Page view statistics and user journey analysis
• Performance monitoring and optimization
• Error tracking and debugging

Functional Cookies

These cookies enhance your browsing experience:

• Language and region preferences
• Accessibility settings
• Content personalization
• Form auto-completion

3. Types of Cookies We Use

4. Third-Party Cookies

We may use third-party services that place cookies on your device:

• Google Analytics: For website analytics and performance monitoring
• LinkedIn: For social media integration and tracking
• Microsoft: For service integration and analytics
• Sanity: For content management system functionality

5. Healthcare Data and Cookies

Important: We do not store any personal health information (PHI) or sensitive healthcare data in cookies. All healthcare-related data is handled through secure, encrypted channels and stored in PIPEDA and HIPAA-compliant systems.

6. Healthcare-Specific Cookie Considerations

Given our focus on healthcare analytics, we take special care with healthcare-related data:

• HIPAA Compliance: Cookies used in healthcare contexts comply with HIPAA requirements where applicable
• PHI Protection: No Personal Health Information (PHI) is stored in cookies
• Secure Transmission: All healthcare-related cookies use secure transmission protocols
• Access Controls: Strict controls over who can access cookie data in healthcare environments
• Audit Logging: Cookie usage in healthcare applications is logged for compliance purposes

7. Cookie Categories and Detailed Purposes

Essential Cookies

These cookies are necessary for the website to function properly:

• Session Management: Maintain user sessions and authentication status
• Security: Protect against cross-site request forgery (CSRF) attacks
• Load Balancing: Ensure users are connected to the appropriate server
• Accessibility: Remember accessibility preferences and settings

Performance and Analytics Cookies

Help us understand how our website is being used:

• Google Analytics: Track website usage patterns and user interactions
• Page Performance: Monitor page load times and user experience metrics
• Error Tracking: Identify and resolve technical issues
• Feature Usage: Understand which features are most valuable to users

Functional Cookies

Enhance your experience by remembering your preferences:

• Language Settings: Remember your preferred language
• Theme Preferences: Store your visual theme choices
• Form Data: Remember form inputs to improve user experience
• Dashboard Layout: Save your customized dashboard configurations

8. Cookie Management and Control

You have several options to control how cookies are used on your device:

Browser Settings

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Site permissions → Cookies and site data

Opt-Out Tools

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Network Advertising: Visit www.networkadvertising.org/choices/
• Digital Advertising Alliance: Visit www.aboutads.info/choices/

9. Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies:

• Content Delivery Networks (CDN): Improve website performance and security
• Analytics Providers: Help us understand website usage and improve user experience
• Customer Support Tools: Enable live chat and support ticket functionality
• Marketing Platforms: Deliver relevant content and measure marketing effectiveness
• Social Media Plugins: Enable sharing and social media integration features

10. Data Retention and Cookie Expiration

Different types of cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 1-24 months)
• Analytics Cookies: Usually expire after 2 years
• Preference Cookies: May persist for up to 1 year to remember your settings

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will:

• Notify users through prominent website notices
• Update the "Last updated" date at the top of this policy
• Provide additional notice for material changes that affect your rights
• Maintain previous versions for reference if requested

12. Contact Us

If you have questions about our use of cookies, please contact: